Question 1

Can we migrate our existing patient records data from Excel or other software?

Accepted Answer

Yes, absolutely! Our support engineering specialists handle full data migrations. We convert your old Excel tables, CSV documents, or other clinic software databases directly into Clinic Sarthi. Your staff won't have to re-enter anything manually.

Question 2

Does my staff need technical training to run Clinic Sarthi?

Accepted Answer

No technical expertise is required. The reception and billing desk screens are designed like standard billing registers. We provide free customized 30-minute training sessions for receptionists and doctors during onboarding.

Question 3

Is my clinic data stored offline or in the cloud?

Accepted Answer

Your clinic data is secured in cloud databases, allowing you to access schedules, prescriptions, and billing analytics dynamically from home, office desktop, or smartphone companion apps.

Question 4

Do I need specific hardware to use this system?

Accepted Answer

No specific hardware is required. Any standard computer, laptop, tablet, or smartphone connected to the internet can run Clinic Sarthi. If you want to print prescriptions or invoices, a thermal or regular desktop printer is all you need.

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